My wife, Natalie, and I spent two nights in the Westin Copley Place in the last week and I wanted you to know what a pleasant stay we had.  We are SPG Gold and have stayed in Westin Properties in Europe and the USA.  Our European stays have been wonderful, but sometimes we have found the US hotels to be disappointing. Your hotel is among the best and rivals the quality of the luxury properties in Europe.  The rooms were beautifully prepared, restaurants were perfect and staff polite, efficient, and knowledgeable.

We especially want to compliment Mr. Dedo Dixon and bring your attention to what an asset he is to Westin.  He made sure that we were comfortable in a room that had been promised and recognized our Gold status and identification of a good customer.  We hope that Westin will be hiring and training more people like Mr. Dixon.  We look forward to our next stay at the Copley Place.

Sincerely,

Barry

October 26th, 2009